Everything sorted. All from the comfort of home.

Whether your laptop's playing up, your WiFi is not reaching far enough or you are looking to upgrade or refresh your tired devices, Qosmos covers it all — remotely, in plain English, with no nonsense. Here's exactly what I can help with.

Slow or Broken Devices

Is your computer grinding along like it's had enough? Or your laptop freezing at the worst possible moment? I'll run a proper check, clear out whatever's slowing things down, and get it running the way it should again. If it's beyond saving, I'll tell you honestly and help you find a good replacement without being oversold on something you don't need.

Home Wi-Fi and Networking

A bad Wi-Fi connection is one of those problems that sounds simple but quickly gets maddening. I can look at your router setup, check for dead spots, advise on the right kit, and make sure everything in your home connects reliably including smart TVs, consoles, printers, and anything else that needs to be online.

Online Security and Privacy

From antivirus to strong passwords to knowing what links are safe to click, online security is something everyone should have but few people feel confident about. I'll check your current setup, close any obvious gaps, and explain everything in plain English so you actually understand what you're protected against and what to look out for.

Parental Controls

Setting up parental controls properly takes a bit of know-how as it varies by device, browser, and app. I'll get the right controls in place for your family's setup, make sure they're working as intended, and talk you through what each one does. No guesswork, no overly-restrictive blanket blocks that annoy everyone.

Setting Up New Kit

New device? Brilliant, but getting everything transferred over and set up properly is a pain. I'll handle the initial setup, move across your files, photos, bookmarks, and accounts, and make sure it's all working the way you expect before we finish. You'll be up and running without the usual hassle.

Step 1 - Book a free discovery call

Start with a free 30-minute Zoom call. Tell me what's going on, I'll ask a few questions to understand your setup, and I'll let you know how I can help.

Step 2 — We pick a time that suits you

Once we've agreed a plan, we book your support session. I'm available daytimes and Saturdays, so there's usually a slot that works.

Step 3 — Problem sorted, summary sent

I connect remotely, we sort the issue together, and once we're done you get a written summary of what was done. Nothing left unexplained.